Rental Property Management
General Maintenance

One Partner. Every Task. Zero Chasing.

General maintenance for rental properties, handled by a single reliable partner. Scheduled, reactive, and preventive — across every trade and every task size — so you spend your time managing investments, not managing contractors.

Start a Maintenance Plan
1×
Single contact for every
trade and task type
3hr
Emergency response
time guaranteed
↓40%
Fewer emergency calls
for preventive plan members
100%
Photo-documented
on every visit
Interior Repairs
Exterior Upkeep
HVAC Servicing
Appliance Repairs
Seasonal Inspections
Lock & Hardware
Gutter Cleaning
Turnover Prep
Emergency Response

Why General Maintenance Matters Most

The Most Expensive Repairs Are the Ones That Didn't Have to Happen

General maintenance is the unglamorous foundation that every other property service category depends on. A $60 HVAC filter change prevents a $3,000 compressor failure. A $120 caulking inspection prevents a $15,000 water damage claim. A $200 turnover inspection catches the issues a new tenant's lawyer will find — before they move in.

The challenge for landlords and property managers isn't knowing that maintenance matters. It's executing it consistently — across multiple units, across multiple trades, across a calendar that doesn't stop for busy seasons or tenancy transitions. Coordinating individual contractors for individual tasks is inefficient, expensive, and produces an inconsistent standard of work across a portfolio.

Propservia's General Maintenance service provides a single, managed relationship for every routine, preventive, and reactive maintenance task your rental properties need. One work order system. One point of contact. One consistent standard of documentation — across every task type, every season, and every property in your portfolio.

Property maintenance technician inspecting rental unit
1 call
Handles every task,
every trade

Full Scope of Work

Every General Maintenance Task — Organised by Category

Propservia handles the complete general maintenance scope for rental properties — from routine inspections and preventive upkeep to reactive repairs and turnover preparation. Every category, covered.

Interior Maintenance

Ongoing upkeep of every interior system and surface in occupied and vacant units

Door & Window Adjustments

Sticking doors, broken window locks, failed weatherstripping, and misaligned latches repaired and adjusted.

Drywall Patching

Nail holes, scuffs, small-to-medium holes, and damaged corners patched, sanded, and painted to match existing walls.

Tile & Grout Repair

Cracked, loose, or missing tiles replaced and grout lines repointed to prevent moisture infiltration in kitchens and bathrooms.

Lock Re-keying & Hardware

New tenant lock re-keying, deadbolt installation, cabinet hardware replacement, and door closer adjustments.

Caulking & Sealing

Tub, shower, sink, and window caulk inspected and replaced — preventing moisture damage that leads to mould and structural repair.

Appliance Checks & Minor Repairs

Stove burners, dishwasher racks, refrigerator seals, and garbage disposal function checked and repaired between tenancies.

Exterior Maintenance

Protecting the property envelope, curb appeal, and outdoor systems year-round

Gutter Cleaning & Inspection

Gutters cleared of debris, downspouts flushed, and brackets inspected — preventing overflow damage to fascia, siding, and foundations.

Exterior Caulking & Paint Touch-Ups

Weather-seal gaps around windows, doors, and utility penetrations reapplied, and paint touch-ups performed to stop ongoing weathering.

Pressure Washing

Driveways, walkways, patios, siding, and fences pressure-washed to remove mould, algae, staining, and built-up grime between tenancies.

Fence & Gate Repairs

Leaning posts, broken boards, sagging gates, and failed hardware repaired or replaced to restore security and appearance.

Walkway & Step Repairs

Cracked, heaved, or uneven concrete and masonry steps and walkways repaired — eliminating trip hazards before they become liability claims.

Exterior Light Fixture Maintenance

Bulb replacements, fixture cleaning, and sensor adjustment for porch lights, entry lighting, and security fixtures.

HVAC & Building Systems

Scheduled servicing and preventive care for heating, cooling, and mechanical systems

HVAC Filter Replacement

Scheduled air filter changes on a defined cycle — the lowest-cost, highest-impact preventive maintenance task for any rental unit with forced-air HVAC.

Annual HVAC Service

Seasonal tune-ups covering coil cleaning, refrigerant check, thermostat calibration, and belt/blower inspection to catch issues before peak demand season.

Water Heater Maintenance

Anode rod inspection, sediment flush, temperature calibration, and pressure relief valve testing performed annually to extend water heater lifespan.

Smoke & CO Detector Testing

Battery replacement, function testing, and expiry checking for all smoke and carbon monoxide detectors — a critical compliance item at every tenancy change.

Dryer Vent Cleaning

Lint accumulation cleared from dryer duct runs — one of the leading causes of residential fires and a required maintenance item for occupied rental units.

Winterisation & De-Winterisation

Full winterisation of plumbing, HVAC, and irrigation systems before cold season — and re-activation and inspection in spring for vacant or seasonal properties.

Turnover Preparation

Everything required to get a unit inspected, documented, and ready for a new tenant

Move-Out Inspection & Reporting

Full unit condition assessment on tenant departure — photographed room-by-room and documented against move-in records to support deposit deductions.

Punch-List Repairs

All identified maintenance items from the move-out inspection completed in a single coordinated visit — minimising vacant days between tenancies.

Deep Clean Coordination

Professional deep cleaning of the full unit — kitchens, bathrooms, floors, walls, and fixtures — coordinated alongside repair work for a single-visit turnaround.

Lock Re-keying

All unit locks re-keyed between every tenancy as standard — with new key sets delivered to the property manager or owner before move-in day.

Move-In Photo Documentation

Complete photographic condition record taken after turnover work is complete — creating a clean, dated baseline for the new tenancy and future deposit disputes.

Systems & Safety Checks

HVAC filter, smoke detectors, CO detectors, water heater, and plumbing all verified before new tenant occupancy — every single turnover, without exception.

The Smarter Approach

Preventive Maintenance vs. Reactive Repair — The Numbers Don't Lie

Every landlord knows that reactive maintenance costs more than preventive care. The ones who act on that knowledge build portfolios that appreciate. The ones who don't spend their margins on avoidable emergencies.

Reactive-Only Maintenance

  • Emergency call-out rates 2–3× higher than scheduled work
  • Small failures compound into large, multi-trade repair events
  • Tenant complaints escalate to formal notices and lease disputes
  • Vacant days mount while repairs are coordinated post-departure
  • Insurance claims increase as deferred maintenance worsens
  • Property value erodes without documented maintenance records

Propservia Preventive Plan

  • Scheduled inspections catch failures before they become expensive
  • Single coordinated partner handles every task type — no vendor juggling
  • Tenants receive faster responses, renew at higher rates
  • Turnover prep completed in tight windows, minimising vacant days
  • Documented maintenance history supports insurance claims and appraisals
  • Plan members receive priority scheduling and volume pricing

Seasonal Maintenance Calendar

The Right Tasks at the Right Time — Year-Round

Maintenance needs change with every season. Propservia's preventive maintenance plans are structured around a seasonal calendar that ensures no critical inspection or service window is missed.

🌱

Spring Mar–May

  • HVAC cooling system service & coil clean
  • Gutter cleaning after winter debris
  • Exterior paint & caulk inspection
  • De-winterisation of plumbing
  • Deck & porch post-winter inspection
  • Window and door weatherstrip check
  • Roof inspection after freeze-thaw cycle
☀️

Summer Jun–Aug

  • Air filter replacement cycle
  • Exterior pressure washing
  • Irrigation & drainage check
  • Window screen repair & replacement
  • Fence & gate maintenance
  • Pest prevention inspection
  • AC filter check mid-season
🍂

Autumn Sep–Nov

  • HVAC heating system service
  • Gutter cleaning after leaf fall
  • Chimney & fireplace inspection
  • Weatherstripping & door seals
  • Water heater anode & flush
  • Smoke & CO detector battery change
  • Dryer vent clean
❄️

Winter Dec–Feb

  • Pipe freeze prevention checks
  • Winterisation of vacant units
  • Exterior faucet & hose bib shutoff
  • Boiler bleed & pressure check
  • Ice dam & roof load monitoring
  • Entry salt & traction management
  • Emergency response readiness check

The Numbers

What a Managed Maintenance Programme Delivers

Property owners who invest in consistent, managed general maintenance consistently outperform reactive-only operators on every financial metric that matters.

↓40%

Fewer Emergency Calls

Properties on a Propservia preventive plan see significantly fewer reactive emergency repair calls within 12 months.

↑23%

Tenant Renewal Rate

Tenants in well-maintained properties renew at substantially higher rates — directly reducing vacancy and re-leasing costs.

3×

ROI on Preventive vs. Reactive

Every dollar spent on preventive maintenance prevents an average of three dollars in reactive repair costs — a consistent finding across property management research.

+6%

Property Value Premium

Properties with documented, consistent maintenance records achieve higher appraisals and sell or refinance at a measurable premium over comparables without records.

How It Works

From Work Order to Completed & Documented — In 4 Steps

Whether you're submitting a one-off repair request or activating a full preventive maintenance plan, the Propservia process is the same — clear, accountable, and fully documented.

1

Submit or Schedule

Submit a reactive request any time, or let us manage your scheduled preventive visits on a calendar you approve in advance.

2

Scoped & Quoted

Every task is confirmed with a fixed quote before work is dispatched — no surprise invoices for additional scope discovered on-site.

3

Executed by Vetted Tradespeople

The right technician for each task type — licensed where required, vetted, and briefed on your property's specific systems and history.

4

Documented & Reported

Photo documentation, completed task log, and invoice delivered after every visit — building your property's maintenance record over time.

What You Actually Get

One Partner. Every Task. Complete Accountability.

Propservia General Maintenance is the single-partner solution for property owners who are done juggling contractors, chasing callbacks, and managing inconsistent standards across their portfolio.

Single Point of Contact for Every Task

One work order system, one account manager, one consistent standard — regardless of task type, trade, or property location.

Vetted, Trade-Appropriate Technicians

Licensed electricians for electrical, licensed plumbers for plumbing, experienced carpenters for carpentry — never a general handyman assigned to a specialist job.

3-Hour Emergency Response

Urgent maintenance issues dispatched within 3 hours — backed by our rapid-response network across your service area.

Photo Documentation on Every Visit

Every maintenance visit is photo-documented — building a complete visual history of your property's condition over time.

Fixed Pricing on Every Job

Work is quoted and approved before dispatch — no surprise invoices, no post-job renegotiations, no scope creep without your explicit sign-off.

Scalable from 1 Unit to 100+

Propservia General Maintenance scales with your portfolio — same standard, same documentation, with volume pricing as your property count grows.

Who We Serve

General Maintenance for Every Type of Rental Property Owner

Whether you own one rental unit or manage hundreds of properties, Propservia General Maintenance delivers the same professional standard — at the scale that fits your portfolio.

Independent Landlords

Stop managing contractors and start managing investments. Get every maintenance task — reactive and preventive — handled through a single, reliable partner with fixed pricing.

Property Managers

Extend your maintenance capacity without expanding your team. Propservia handles the coordination and execution — you focus on client relationships and portfolio growth.

Portfolio Investors

Protect asset value and maximise NOI with a documented, consistent maintenance programme that scales across your full portfolio with volume pricing and centralised reporting.